Avaya Oceana Alternatives & Competitors

Adobe Campaign provides campaign, offer, and personalization management capabilities.

Key Adobe Campaign features:

Comprehensive Campaign Management Advanced Segmentation and Personalization Integration with Adobe Ecosystem Cross-Channel Marketing Capabilities

Journey Builder empowers you to guide customers on 1:1 journeys across channels and devices to deliver the right digital marketing solution, via the right channel.

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Acquia Journey is an omnichannel tool that allows marketers to listen and learn from customers so they can craft a sequence of personalized touchpoints and trigger what they will see next.

Apsis is a newsletter and email marketing automation platform.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Kitewheel orchestrates intelligent customer journeys by unifying decisions across all touchpoints.

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Key Verint features:

Comprehensive Solutions Scalability Advanced Analytics Cloud-Based Options

Econda offers a suite of web-analytics products tailored for every business model.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Key Podium features:

Comprehensive Messaging Platform Customer Review Management Easy Payment Solutions User-Friendly Interface

Open Source

Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business. .

Key HubSpot features:

Free CRM Business insights

freemium

#1 most trusted reputation and customer experience platform for local business.

Key Birdeye features:

Social Online Payments Text Messaging Review Management

Open Source paid Free Trial $299.0 / Monthly

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities