SIGNL4 enables operations and business teams to respond up to 10x faster and more effectively to critical alerts, major incidents and urgent service requests.
Upon critical events it notifies team members through persistent mobile push, text and voice calls with acknowledgement, tracking and escalation. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests.
Through convenient interfaces like email and webhooks, SIGNL4 adds mobile alerting and incident response capabilities to your systems, processes and services in no time.
- An extremly user-friendly and visual experience for critical alerts
- Persistent and trackable alert notifications by mobile push, voice calls and text
- Automated escalations based on target response times
- Shift and On-call duty scheduling plus ad-hoc duty management
- Shared annotations to alerts and audit trails
- Integrated mobile chat for incident-centric collaboration
- Alert notifications to your entire team or team members on duty
- Custom sounds for your critical alerts
- One-touch connect with your team members
- Monitors, tracks and reports your hours spend on duty (CSV download)
- Complete audit trails of all notifications and response (CSV download)
- Comprehensive API for 3rd party integrations (webhook, email, REST)
SIGNL4 integrates with hundreds of ITOM, ITSM, IoT and industrial tools.
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Great app for mobile alerting
With this system we have very good mobile alerting with manager escalation, time scheduling and auto calling when analyst don't confirm alert.👍 Pros: Easy to use|Easy integration|Shift scheduling|Can create teams|Manager escalation
The App we've been searching for over 2 years!
I have been looking for an app like this for over 2 years! Finally, an emergency alert app that gives persistent notifications, and can work with iOS to even alert you when you have Do Not Disturb enabled. Since this app allows a variety of choices for the persistent alert, including a phone call from a consistent phone number, I can set the SIGNL4 phone number as a favorite in my contacts, and then my alert comes through even if I set the phone to DND (and allow favorites in the DND settings). This allows me to sleep without interruption unless there is a true emergency! This app does so much more also, scheduling team members, making sure someone is always on duty, and even making provision for unanswered alerts to be escalated to a manager after a set time frame. We use it at our Church for an emergency. What I really love is that a parishioner calls in to our church phone system and leaves a voicemail in our emergency voicemail box, then my phone emails the voicemail to SIGNL4 app and after the alert, there is the voicemail accessible by a PLAY button within the app! Thank you SIGNL4, you have thought of everything!
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Categories: Notifications And Alerting, Communication & Collaboration, Incident Management