Keep high value customers around, bring lost customers back.
Getting a customer to place an order is quite the challenge however the effort you spend to keep them around is often just as, if not more, worth it. Losing customers, especially big spenders will impact your bottom line immensely.
So how does Reputate help?
8 triggered messages designed to keep customers coming back
Right from interacting with a customer after placing their order to a lost big spender, Reputate ensures every customer get's the right message at the right time to give you the best chance to bring them back to your business.
Class Leading Message Composer
We provide an advanced Message Composer that allows you to drag, drop and visually see the changes to your message. This allows you to perfectly tailor the content to each trigger.
Collect more positive, high quality reviews.
Customers that give you the most detailed and highly rated reviews are the ones that stay loyal to you and your brand. What if you could identify and specifically ask them to review you? On the flip side, after reading just one negative review, 22% of potential buyers will skip your business. What if you could mitigate reviews before they were published?
These two simple actions cause your review score and quality to increase substantially.