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โœ“ ProProfs Live Chat Reviews

ProProfs Live Chat Software is the easiest and fastest way to generate website leads & customers in real time. Install ProProfs Chat in a few clicks & start delighting your customers.

Latest User Reviews

  1. User avatar
    Great for Engaging Visitors on Website

    ProProfs Chat has turned out to be the perfect tool to boost engagement on our website. Its announcement feature has helped us bring more engagement on pages that are likely to convert and have even led to conversions. I really liked how itโ€™s smooth. There are hardly any glitches we come across. Really impressed with the reports section of this tool. Helps us understand where we went wrong and come up with strategies that will improve our performance in the future.

    ๐Ÿ‘ Pros:    Simple yet powerful and efficient tool|Reasonable pricing|Free trial|Realtime tracking & report|Custom reports|Fast|Tools integrations|User-friendly
    ๐Ÿ‘Ž Cons:    No chatbot
  2. User avatar
    Perfect for Bringing in More Engagement

    For the past 1.5 years, weโ€™ve been able to achieve a lot in terms of customer service and support, thanks to ProProfs Chat. Weโ€™ve been able to keep our visitors happy with instant support and theyโ€™ve trusted us more. Weโ€™ve seen more returns on our website and have successfully understood our visitors better due to live chat in place.

    ๐Ÿ Competitors: LiveAgent,
    ๐Ÿ‘ Pros:    100% customizable|Good customer service|Pretty design|Wordpress plugin|Mobile app|Free trial
    ๐Ÿ‘Ž Cons:    None
  3. User avatar
    Complete Customer Support Solution

    Really glad we found ProProfs Chat. Itโ€™s never been heavy on our pockets. Weโ€™ve somehow managed to curb our support costs even during pandemic. Plus they gave us a great discount for the annual plan. As for performance, I think itโ€™s amazing. Hasnโ€™t let us down. Itโ€™s fast, easy to use, makes support seamless. We even get to create our own support bundle.

    ๐Ÿ Competitors: LiveChat, Zendesk Chat
    ๐Ÿ‘ Pros:    Reliable|Real-time analytics|Reasonable pricing|Great customer support|Advanced features|Clean ui|Custom reports
    ๐Ÿ‘Ž Cons:    Nothing, so far

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