Software Alternatives & Reviews

Nicereply.com

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

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Nicereply.com Alternatives

The best Nicereply.com alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 132

    Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

  2. 99

    Simple web forms from Google.

  3. 98

    Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

  4. 98

    Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.

  5. 98

    Google Surveys is a business product by Google that facilitates customized market research.

  6. 112

    Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

  7. 37

    Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

    Free Trial

  8. 33

    Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

  9. 43

    Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

  10. 39

    Apptentive’s mobile customer engagement software helps companies listen to, engage with, and retain their customers.

  11. 18

    ClickCease is a click fraud detection and protection solution.

  12. 34

    Alchemer EFM is an intelligent enterprise feedback management system that allows people to take action through the method they used in their day to day routine.

  13. 17

    Birdeye helps businesses grow through happy customers.

    paid Free Trial $299.0 / Monthly

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Author of Nicereply.com's details: | Publisher: SaaSHub
Categories: Surveys, Customer Support, Customer Feedback, User Feedback, Realtime Feedback