ICwhatUC enables amazingly simple virtual service delivery for sales, field and customer service. So companies, teams and people can serve anyone, from anywhere, anytime; reducing emissions, reducing costs, reducing time, enabling access and opportunity.
Calls are enhanced with easy to use augmented reality, and are a recorded memory so companies can use what technicians see & hear, to support workflow, ordering, or maintain a history of the work performed.
Popular use cases are tripless triage or qualification, daily inspection, proof of work, quality assurance, or warranty management.
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Categories: Augmented Reality, Customer Support, Customer Success