ICwhatUC VS SupportYourApp

ICwhatUC enables amazingly simple virtual service delivery for sales, field and customer service. So companies, teams and people can serve anyone, from anywhere, anytime; reducing emissions, reducing costs, reducing time, enabling access and opportunity.

Calls are enhanced with easy to use augmented reality, and are a recorded memory so companies can use what technicians see & hear, to support workflow, ordering, or maintain a history of the work performed.

Popular use cases are tripless triage or qualification, daily inspection, proof of work, quality assurance, or warranty management.

SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer: 12 years of experience

1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills

Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.