DialogTech Alternatives [Page 3]

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Open Source freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

Zendesk is a beautiful, lightweight help-desk solution.

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Get the DMG Consulting report reprint on cloud contact centers.

Calltracks provide call tracking & analytics software.

CALLTRAK Call accounting System, Software for Cisco UC500 Call Manager Express, UCM, Avaya, Nortel, Samsung, Panasonic, Mitel, NEC

Blackberry Blend is software that seamlessly connects information between a Blackberry mobile device and a desktop PC or a tablet device.

At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

freemium $29.0 / Monthly

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Callcap provides innovative call tracking and measurement, as well as tools to track marketing ROI and monitor customer service quality.

The Telmetrics Call Tracking Platform Real insights from the right data, at the right time in and the right form. Results that Matter Telmetrics’ sole focus is helping enterprise-level brands, agencies, direct response marketers and online

Zero-effort biometric authentication

Intelligent call tracking, monitoring, and virtual PBX

NICE Systems is an Israel-based company specializing in telephone voice recording, data security, and surveillance.