Software Alternatives & Reviews

DialogTech VS NICE inContact

Compare DialogTech VS NICE inContact and see what are their differences

DialogTech logo DialogTech

DialogTech is an end-to-end call attribution and conversion platform.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • DialogTech Landing page
    Landing page //
    2021-12-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

DialogTech videos

Introducing DialogTech, The Global Leader in Call Analytics and Automation

More videos:

  • Review - I Can Do THAT with DialogTech?! 8 Reports You Aren't Using That Will Transform Your ROI
  • Review - Whiteboard Wisdom: How DialogTech Solved the Call Tracking Dilemma

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to DialogTech and NICE inContact)
Call Tracking And Analytics
Communication
8 8%
92% 92
CRM
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using DialogTech and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DialogTech and NICE inContact

DialogTech Reviews

Best Call Center Software: The Complete List (2020 Update)
DialogTech offers industry-leading call tracking with AI-powered conversation analytics. DialogTech helps businesses drive growth by making calls as measurable and optimizable as clicks. It can integrate calls with martech stack which can optimize for the entire customer journey by passing call data to the CRM, digital marketing tools, and ad platforms.

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing DialogTech and NICE inContact, you can also consider the following products

Invoca - Call tracking & analytics software

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.