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Zopim VS GetSatisfaction

Compare Zopim VS GetSatisfaction and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zopim logo Zopim

Live chat is a faster and more personal way for you to engage your customers. Free for 14 days. No credit card required.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • Zopim Landing page
    Landing page //
    2022-01-02
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

Zopim videos

+ Add

Zendesk Chat Review (Zopim): Pros and Cons of the Live Chat Tool

More videos:

  • Review - Zopim review: Zopim livechat
  • Review - Overview: What is Zopim

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to Zopim and GetSatisfaction)

Zopim

GetSatisfaction

Customer Support
49 49%
Customer Support
51% 51
Help Desk
25 25%
Help Desk
75% 75
Live Chat
100 100%
Live Chat
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zopim and GetSatisfaction

Zopim Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing Zopim and GetSatisfaction, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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