Software Alternatives & Reviews

Zoom Phone VS NICE CXone

Compare Zoom Phone VS NICE CXone and see what are their differences

Zoom Phone logo Zoom Phone

Zoom is a Cloud-based platform that has revolutionized the way companies organize meetings.

NICE CXone logo NICE CXone

NICE CXone is an all-in-one CX cloud solution that defines a new standard for the best customer experience.
  • Zoom Phone Landing page
    Landing page //
    2023-09-11
  • NICE CXone Landing page
    Landing page //
    2023-10-21

Zoom Phone videos

Zoom Phone | Real Estate Investing Tech Review

More videos:

  • Review - What is Zoom Phone?
  • Review - Zoom Phone Overview. Everything you Need to Know!

NICE CXone videos

NICE CXone Review: Excellent CCaaS Leader

More videos:

  • Review - NICE CXone. Better CX, without the wait.
  • Demo - NICE CXone Cloud Contact Center Demo

Category Popularity

0-100% (relative to Zoom Phone and NICE CXone)
Communication
60 60%
40% 40
Social & Communications
48 48%
52% 52
Online Services
48 48%
52% 52
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoom Phone and NICE CXone

Zoom Phone Reviews

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NICE CXone Reviews

Top 10 VoIP providers in 2022
NICE CXone is an industry leader in cloud-based contact center software and is recognized for offering a consistently exceptional customer experience. Their contact center offers the following benefits: modern ACD, which provides digital first omni channel routing and increased business mobility, integrated and comprehensive workforce management solutions to engage and...
Source: voip.review

What are some alternatives?

When comparing Zoom Phone and NICE CXone, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Broadvoice - Cloud PBX solution for SMBs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ooma Office - VoIP-based business phone system solution for small firms

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!