Software Alternatives & Reviews

NICE CXone VS Ooma Office

Compare NICE CXone VS Ooma Office and see what are their differences

NICE CXone logo NICE CXone

NICE CXone is an all-in-one CX cloud solution that defines a new standard for the best customer experience.

Ooma Office logo Ooma Office

VoIP-based business phone system solution for small firms
  • NICE CXone Landing page
    Landing page //
    2023-10-21
  • Ooma Office Landing page
    Landing page //
    2023-10-18

NICE CXone videos

NICE CXone Review: Excellent CCaaS Leader

More videos:

  • Review - NICE CXone. Better CX, without the wait.
  • Demo - NICE CXone Cloud Contact Center Demo

Ooma Office videos

Ooma Office Phone Service Review (Is it worth it?)

More videos:

  • Review - Ooma Office Review: Ooma for Home Office
  • Review - Ooma Office Review: Not a bad solution but very basic

Category Popularity

0-100% (relative to NICE CXone and Ooma Office)
Social & Communications
52 52%
48% 48
Communication
34 34%
66% 66
Online Services
51 51%
49% 49
VoIP
0 0%
100% 100

User comments

Share your experience with using NICE CXone and Ooma Office. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE CXone and Ooma Office

NICE CXone Reviews

Top 10 VoIP providers in 2022
NICE CXone is an industry leader in cloud-based contact center software and is recognized for offering a consistently exceptional customer experience. Their contact center offers the following benefits: modern ACD, which provides digital first omni channel routing and increased business mobility, integrated and comprehensive workforce management solutions to engage and...
Source: voip.review

Ooma Office Reviews

Top successful VoIP business phone system providers in the market
Ooma Office is a VoIP business phone system that is built specifically for the enterprises. It has a wide range of suite phone office features which includes the virtual receptionist, virtual fax, call park, ring groups, call transfer, intercom, voicemail and much more. There are lots of mobility features too like the SMS messaging, call forwarding system, option to manage...
Source: talkroute.com

What are some alternatives?

When comparing NICE CXone and Ooma Office, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Broadvoice - Cloud PBX solution for SMBs

Zoom Phone - Zoom is a Cloud-based platform that has revolutionized the way companies organize meetings.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.