Software Alternatives & Reviews

Zoom Phone VS Genesys Cloud

Compare Zoom Phone VS Genesys Cloud and see what are their differences

Zoom Phone logo Zoom Phone

Zoom is a Cloud-based platform that has revolutionized the way companies organize meetings.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Zoom Phone Landing page
    Landing page //
    2023-09-11
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Zoom Phone videos

Zoom Phone | Real Estate Investing Tech Review

More videos:

  • Review - What is Zoom Phone?
  • Review - Zoom Phone Overview. Everything you Need to Know!

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Zoom Phone and Genesys Cloud)
Communication
16 16%
84% 84
Online Services
100 100%
0% 0
Customer Support
0 0%
100% 100
Social & Communications
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Zoom Phone and Genesys Cloud, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Broadvoice - Cloud PBX solution for SMBs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ooma Office - VoIP-based business phone system solution for small firms

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.