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Zonka Feedback VS UseResponse

Compare Zonka Feedback VS UseResponse and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zonka Feedback logo Zonka Feedback

Top feedback app designed to collect customer feedback on iPad & Android tablets, Online Surveys on Website, Mobile, Email & SMS. Track NPS & Other Metrics.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Zonka Feedback Landing page
    Landing page //
    2023-07-04
  • UseResponse Landing page
    Landing page //
    2023-10-10

Zonka Feedback videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Zonka Feedback and UseResponse)

Zonka Feedback

UseResponse

Surveys
100 100%
Surveys
0% 0
Customer Feedback
15 15%
Customer Feedback
85% 85
Help Desk
0 0%
Help Desk
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zonka Feedback and UseResponse

Zonka Feedback Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Zonka Feedback and UseResponse, you can also consider the following products

piHappiness - A complete customer feedback app offering real-time feedback via emoticons. Our Custom feedback software captures core human insights in mere 30 seconds.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

KeySurvey - KeySurvey provides survey and questionnaire tools.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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