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Zoiper VS NICE inContact

Compare Zoiper VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zoiper logo Zoiper

Cross-platform VoIP softphone dialer for SIP and IAX systems

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Zoiper Landing page
    Landing page //
    2021-09-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Zoiper videos

+ Add

Review: Using Zoiper with FreePBX & OpenVPN on Android

More videos:

  • Review - FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper
  • Review - Review of ZoiPer 3.0 by SoftPlanet

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Zoiper and NICE inContact)

Zoiper

NICE inContact

Communication
22 22%
Communication
78% 78
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Messaging
100 100%
Messaging
0% 0

User comments

Share your experience with using Zoiper and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoiper and NICE inContact

Zoiper Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
ZoiPer provides VoIP softphone. It supports Windows, Mac, Linux, iOS, and Android. ZoiPer also provides the SDK that will the complete SIP tools package. It will give you access to ZoiPer’s core libraries. This SDK will help developers with voice & video calling, instant messaging, etc.
Source: www.softwaretestinghelp.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Zoiper seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoiper mentions (2)

  • Can anyone recommend a cell phone?
    If you are looking to save money voip.ms + zoiper.com + data only SIM $15-30/m. Source: over 1 year ago
  • any good mobile softphones?
    I've been using Zoiper. I used to use Linphone but ran into some issues. Zoiper has a good feature set, and desktop clients as well, so I picked up a license for a reasonable price. Source: about 2 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoiper and NICE inContact, you can also consider the following products

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MicroSIP - MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sipdroid - Free and open-source SIP/VoIP Client

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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