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NICE inContact VS Linphone

Compare NICE inContact VS Linphone and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Linphone logo Linphone

Linphone is an internet phone or Voice Over IP phone (VoIP).
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Linphone Landing page
    Landing page //
    2021-10-19

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Linphone videos

+ Add

LinPhone Android SIP Settings Stey by Step Video.

More videos:

  • Review - What is LINPHONE? what does LINPHONE mean? LINPHONE meaning, definition & explanation
  • Review - Linphone Configuration

Category Popularity

0-100% (relative to NICE inContact and Linphone)

NICE inContact

Linphone

Communication
73 73%
Communication
27% 27
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Linphone

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Linphone Reviews

We have no reviews of Linphone yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Linphone seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Linphone mentions (4)

  • Linux Desktop VOIP That Works Over TCP?
    Well I can tell you that any SIP program can do this, one that comes to mind is Linphone. But you do need a provider. Almost all providers deal with UDP. You might be able to find one that transmits over tcp but that’ll be a very small list. TCP isn’t reliable for VoIP, for media anyway. At best you’ll find one that encrypts the signaling over TLS, which is TCP. But audio, even if encrypted too, is done over UDP.... Source: over 1 year ago
  • How Google is forcing us to make our open source VoIP app worse
    Does Linphone (https://linphone.org/) not meet that need of cross platform (website claims versions for all major OS'es) and open source (https://gitlab.linphone.org/BC/public/linphone-desktop)? - Source: Hacker News / over 1 year ago
  • US Sony Xperia 5 III phone, best MVNO carrier or otherwise? Visible, MINT, Tello?
    Similarly, you can use any SIP (VoIP) provider (e.g. VOIPo Cloud), and configure the SIP account details in your native phone app. This way you will also be able to use a SIP softphone on your computer (e.g. LinPhone on Linux or Telephone on Mac), or even a real SIP phone in your home. Depending on your SIP plan you may or may not be able to make international calls this way. Source: over 2 years ago
  • SIP settings for Fonus accounts
    I heard on RFD Fonus is using linphone.org to code their service. Source: almost 3 years ago

What are some alternatives?

When comparing NICE inContact and Linphone, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MicroSIP - MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Jitsi - Open-source video calling and chat platform.

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