Zoho Voice
RingCentral
8x8 Cloud Contact Center
CallHippo
Genesys
Twilio
Ringostat
Zadarma
NICE
Assembled.com
Surfboard
Tymeshift
vSphere
injixo
Forge
Calabrio ONE
Zoho Voice provides you with inbound/outbound call options for 100+ countries. With its advanced feature set and in-house infrastructure it has the capacity to cater to businesses of any size be it SMBs or large contact centers. It adds more power to your team with multi-channel support, that includes SMS and Instant Messages(upcoming). It helps you set up queues for inbound calls with multiple call distribution strategies, configure multilevel IVRs, and set up default handlers to manage calls outside operating hours. It also aids your team in managing your live calls with options like transferring, barging, monitoring, recording, and others, with a multifunctional dial-pad called ZDialer. Our robust Power Dialer feature helps you run your call campaigns to a defined set of contacts from your CRM. Get granular insights on agent-wise performance with our all-in-one live dashboard.
Zoho Voice is available on Mobile, web, Desktop, and also as a browser extension.
Zoho Voice NICENo features have been listed yet.
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RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.
8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.
Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale
CallHippo - Easy to use Phone System with World-Class Support
Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
