Software Alternatives, Accelerators & Startups

Zoho CRM VS SalesLoft

Compare Zoho CRM VS SalesLoft and see what are their differences

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
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SalesLoft logo SalesLoft

The simpliest way to build the most accurate and targeted lists of leads on the internet
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • SalesLoft Landing page
    Landing page //
    2023-10-05

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

SalesLoft

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
Georgia
City
Atlanta
Founder(s)
David Cummings
Employees
500 - 999

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

SalesLoft features and specs

  • User-Friendly Interface
    SalesLoft offers an intuitive and easy-to-navigate interface, which makes it user-friendly even for those less tech-savvy.
  • Comprehensive Analytics
    The platform provides detailed analytics and reporting features, allowing sales teams to track their performance and make data-driven decisions.
  • Cadence Automation
    SalesLoft enables automated sales cadences, helping sales reps standardize their workflow and ensure consistent follow-ups with leads.
  • CRM Integration
    The tool integrates seamlessly with popular CRM systems like Salesforce, enabling smooth data transfer and synchronization.
  • Email Tracking
    SalesLoft provides robust email tracking capabilities, allowing users to see when emails are opened and engaged with, which can inform follow-up strategies.
  • Customizable Templates
    Users can create and save customizable email and call templates, which can save time and ensure messaging consistency across the sales team.

Possible disadvantages of SalesLoft

  • High Cost
    SalesLoft can be expensive compared to other sales engagement platforms, which may not be ideal for smaller businesses with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, the platform has a steep learning curve due to its comprehensive feature set, requiring time and training to fully leverage.
  • Occasional Glitches
    Users have reported occasional technical glitches and bugs, which can disrupt workflow and require time to troubleshoot.
  • Limited Customization
    Some users find the customization options for reporting to be limited, restricting the ability to tailor reports to specific needs.
  • Support Response Time
    While SalesLoft offers customer support, the response time can be slower than desired, especially during peak hours.

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Analysis of SalesLoft

Overall verdict

  • Overall, SalesLoft is well-regarded in the sales industry for its robust feature set and user-friendly interface. It is particularly praised for its ability to integrate with other CRM systems and third-party applications, providing a seamless sales experience. However, like any platform, its suitability can depend on the specific needs and size of the organization.

Why this product is good

  • SalesLoft is considered a good platform because it offers a comprehensive suite of sales engagement tools designed to improve sales productivity and processes. It provides features such as email tracking, dialers, automation, and analytics, which help sales teams streamline their workflows, manage leads effectively, and enhance communication with prospects.

Recommended for

    SalesLoft is recommended for sales teams in medium to large-sized enterprises who are looking to optimize their sales processes and improve engagement with prospects. It is also suitable for organizations seeking to integrate sales engagement tools with their existing CRM systems for enhanced efficiency.

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

SalesLoft videos

SalesLoft Product Overview

More videos:

  • Review - SalesLoft - Part 1 of cadence building
  • Review - What is SalesLoft?

Category Popularity

0-100% (relative to Zoho CRM and SalesLoft)
CRM
90 90%
10% 10
Sales
83 83%
17% 17
CRM Platforms
100 100%
0% 0
Sales Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and SalesLoft

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

SalesLoft Reviews

Top 15 Lead Generation Companies & Agencies Worth Checking Out In 2023
SalesLoft serves as an advanced sales engagement solution, facilitating lead scoring, nurturing, and conversion. Seamlessly integrating with widely employed CRM systems, it empowers your sales representatives to monitor and manage customer interactions effectively.
Source: snov.io
20 Best Lead Generation Companies in the USA
The website offers various tools, from email tracking to call recording, allowing sales professionals to streamline their processes and enhance conversions. By emphasizing authentic customer relationships, SalesLoft ensures that leads are not just generated but also nurtured effectively.
Source: martal.ca
Top 26 Lead Generation Companies of 2023
SalesLoft is an advanced sales engagement platform that helps you score, nurture, and convert leads. It integrates with commonly used CRM software and helps your sales reps track customer interactions.
Source: salespanel.io
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
Salesloft’s Meetings capability is similar to other Calendly alternatives — it brings calendar integration with Gmail and Outlook directly into the platform, letting you include calendar links so prospects can see your availability and schedule a meeting right then and there.

Social recommendations and mentions

SalesLoft might be a bit more popular than Zoho CRM. We know about 1 link to it since March 2021 and only 1 link to Zoho CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

SalesLoft mentions (1)

  • Top LinkedIn Automation Tools For B2B Contact Details Finder
    Having integrated with LinkedIn Sales Navigator, Salesloft allows you to attach the facility of LinkedIn's sales solution to your sales engagement software to streamline your outreach on LinkedIn. Additionally, Salesloft integrates with Salesforce, Microsoft Dynamics, and SAP Cloud for Customer. - Source: dev.to / over 3 years ago

What are some alternatives?

When comparing Zoho CRM and SalesLoft, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Outreach.io - Outreach Is Your Sales Communication Platform

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Yesware - Sell smarter with email tracking and more

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.