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Zoho CRM VS Oracle Sales Cloud

Compare Zoho CRM VS Oracle Sales Cloud and see what are their differences

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website

Oracle Sales Cloud logo Oracle Sales Cloud

Oracle Sales Cloud is Oracle's CRM and sales solutions for large enterprises.
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • Oracle Sales Cloud Landing page
    Landing page //
    2023-09-16

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

Oracle Sales Cloud

Website
oracle.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Oracle Sales Cloud features and specs

  • Comprehensive Functionality
    Oracle Sales Cloud offers a wide range of features, including sales forecasting, customer data management, analytics, and automation, enabling businesses to manage their sales processes more efficiently.
  • Integration Capabilities
    The platform easily integrates with other Oracle applications and third-party systems, providing a seamless flow of information across different business functions.
  • Customizability
    Oracle Sales Cloud is highly customizable, allowing businesses to tailor the CRM to fit their specific needs and processes.
  • Advanced Analytics
    The platform includes advanced analytics tools and reporting capabilities, enabling sales teams to gain deeper insights into their performance and customer behaviors.
  • Mobile Accessibility
    With robust mobile support, sales representatives can access the CRM tools on-the-go, ensuring productivity even outside the office.

Possible disadvantages of Oracle Sales Cloud

  • Cost
    Oracle Sales Cloud can be expensive, particularly for small to medium-sized businesses that may find the pricing structure challenging to manage.
  • Complexity
    The platform's comprehensive functionality can lead to a steep learning curve, requiring significant time and effort for initial setup and ongoing management.
  • Performance Issues
    Some users have reported occasional performance issues, including slow loading times and system lags, which can hinder productivity.
  • Support
    While Oracle provides support, some users have experienced delays or challenges in resolving their issues, which can be frustrating.
  • Customization Cost
    Although the platform is highly customizable, extensive customization can come at an additional cost, both in terms of time and financial resources.

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Analysis of Oracle Sales Cloud

Overall verdict

  • Oracle Sales Cloud is generally well-regarded among businesses seeking a comprehensive CRM solution, particularly those already using other Oracle products. Its powerful features and integration capabilities make it a good choice for organizations looking to streamline their sales processes. However, it may not be the best fit for smaller companies due to its complexity and cost.

Why this product is good

  • Oracle Sales Cloud is considered a robust CRM solution that integrates seamlessly with other Oracle applications. It offers a wide range of features such as sales automation, customer data management, analytics, and reporting capabilities. It's designed to enhance sales productivity and customer engagement through advanced tools and a user-friendly interface. Furthermore, its scalability and customization options make it suitable for businesses of various sizes and industries.

Recommended for

    Oracle Sales Cloud is recommended for medium to large enterprises that are looking for an integrated CRM solution to boost their sales and customer management processes. It is particularly beneficial for organizations that already utilize Oracle's ecosystem of applications and services. Companies in industries such as finance, manufacturing, and technology may find it especially advantageous.

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Oracle Sales Cloud videos

No Oracle Sales Cloud videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zoho CRM and Oracle Sales Cloud)
CRM
100 100%
0% 0
Sales
99 99%
1% 1
Data Dashboard
0 0%
100% 100
CRM Platforms
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and Oracle Sales Cloud

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

Oracle Sales Cloud Reviews

Top 21 Salesforce’s Competitors and Alternatives
Oracle offers several enterprise solutions that compete against Salesforce. Using Oracle CX Sales, companies can analyze data and extract actionable insights. This cloud-based platform is one of the top Salesforce competitors.

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

Oracle Sales Cloud mentions (0)

We have not tracked any mentions of Oracle Sales Cloud yet. Tracking of Oracle Sales Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho CRM and Oracle Sales Cloud, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Pobuca Loyalty - Pobuca Loyalty is a platform that develops and grows repeat customers.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Triblio - Triblio is an account-based marketing software that enables marketers to personalize multichannel campaigns to reach their target audience.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Reply.io - Reply.io is an AI-driven sales engagement platform that automates cold outreach through unlimited mailboxes, converts website traffic into booked meetings with AI Chat, and empowers your team to streamline the entire sales process with AI SDRs.