Software Alternatives & Reviews

Zoho Books VS Malcolm App

Compare Zoho Books VS Malcolm App and see what are their differences

Zoho Books logo Zoho Books

Smart Accounting for Growing Business

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Zoho Books Landing page
    Landing page //
    2022-03-08

Online accounting software designed for business to manage invoices, bills, banking and inventory. Sign up for free today.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Zoho Books features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Zoho Books videos

Zoho Books Overview | US Edition

More videos:

  • Tutorial - Zoho Books Accounting Software Review / Tutorial - Part 1
  • Review - Quickbooks vs Zoho Books
  • Review - Zoho Books Review
  • Review - Zoho Books Review 2021
  • Review - QuickBooks vs Zoho Books: Which Is Better?
  • Review - What is Zoho Books - Zoho Books Review - Zoho Books Pricing Plans Explained
  • Review - Zoho Books Review - 3 Reasons Not To Use Zoho Books - Walktrough, top features, Pros And Cons

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Zoho Books and Malcolm App)
Accounting
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookkeeping
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Zoho Books and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Zoho Books and Malcolm App. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Books and Malcolm App

Zoho Books Reviews

5 Best Alternatives to QuickBooks Accounting Software
Excellent navigation and help: The user interface of Zoho Books is clean, intuitive and attractive, with easy navigation links on the side pane to quickly go to Sales, Purchases, Documents, Reports, Dashboard and Banking. There are also numerous support tools, including forums, FAQs and documentation, as well as different ways to contact experts via phone, email and chat.
The 8 Best QuickBooks Alternatives for Small Businesses
Zoho Books includes a long list of features normally available in much more comprehensive applications. With its easy to use interface and tons of help options, Zoho Books is great for the tech novice who is more comfortable with a spreadsheet application than a software application.
Source: www.fool.com
7 Best QuickBooks Alternatives for Small Businesses
Zoho Books is part of the Zoho One suite of services — which includes over 40 different business apps, including customer relationship management, HR tools and reporting options. Zoho Books’ four plans range in functionality, number of users and workflows that are included. First, Zoho offers a free plan. Then, the Standard plan costs $20 per month, the Professional plan...
Source: www.fundera.com
8 Best QuickBooks Alternatives You Can Use in 2021
Zoho Books is another impressive bookkeeping service. This gives an endless number of features, for instance, inventory management, banking integration, etc. The basic plan comes at $9 per month.
Source: techdator.net
The Top 11 Cloud-Based Accounting Solutions for Small Businesses
It’s ideal for small business owners who are looking for a simple way to manage their finances and prepare for their taxes. You can use Zoho Books to automate workflow tasks across all your departments as well.
Source: navitance.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

What are some alternatives?

When comparing Zoho Books and Malcolm App, you can also consider the following products

FreshBooks - The ideal accounting software for small business owners.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Xero - Xero is online accounting for your small business.

Zendesk Support - Social Customer Support and Help Desk and Ticketing