Software Alternatives, Accelerators & Startups

Zocdoc VS Birdeye

Compare Zocdoc VS Birdeye and see what are their differences

Zocdoc logo Zocdoc

Zocdoc is the beginning of a better healthcare experience for millions of patients every month. Find doctors you love, read real reviews, book appointments instantly, and more.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Zocdoc Landing page
    Landing page //
    2021-10-14
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Zocdoc

Website
zocdoc.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Zocdoc features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Zocdoc videos

How Zocdoc Is Using AI to Help Schedule Your Next Doctor's Appointment

More videos:

  • Review - ZocDoc Review: Top Best Healthcare Startups - Ranking - AngelKings.com

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Zocdoc and Birdeye)
Healthcare
100 100%
0% 0
Reputation Management
0 0%
100% 100
Health And Fitness
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zocdoc and Birdeye

Zocdoc Reviews

We have no reviews of Zocdoc yet.
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Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Zocdoc should be more popular than Birdeye. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zocdoc mentions (14)

  • Doctor’s visit.
    I would try zocdoc.com as a starting point. If you have health insurance, you can put in what company it's with so they will pull up providers in your network. If not, there's an option for that too. You can search based on the kind of doctor you need to see, and you can schedule the appointment through the website. Source: about 1 year ago
  • Is it normal to for a psychiatric practice to say they treat ADHD but don't prescribe stimulants and only offer therapy?
    Thank you to everyone for your comments. I just want to share that I found a psychiatrist on zocdoc.com that specializes in ADHD and works through the company Talkiatry. He is based locally to where I live. He's been practicing for 30-some years, has excellent reviews, and would be the one to actually treat me if I went with him. I understand any prescription medication in either case would require an in-person... Source: about 1 year ago
  • FT Benefits
    You can also use appointment sites like zocdoc.com. That site will take your insurance plan information and give you a list of local doctors who accept your coverage.3 They even allow you to make appointments for them online. Source: over 1 year ago
  • Any doctors offices that aren’t a month out to be seen?
    I had good luck with zocdoc.com (no I don't work for them). Found a PCP appointment within two weeks. I initially tried a friend's doctor and they were like a 4 month wait. Source: over 1 year ago
  • Where to get a pelvic exam in PGH
    Try zocdoc.com They allow you to enter in: the kind of provider you're looking for, location, and type of insurance you have (if you have it.) It's great because they show you availability without having to call the office. Hope this helps! Source: almost 2 years ago
View more

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

What are some alternatives?

When comparing Zocdoc and Birdeye, you can also consider the following products

Opencare - Find the right dentist for you and get the care you deserve.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Healthgrades - Online resource for comprehensive information about physicians and hospitals

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Lyfboat - ✯Compare top hospitals abroad ✯Expert medical opinions ✯Price comparisons ✯Teleconsultation ✯24/7 Patient assistance ✯Verified/accredited hospitals

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.