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Zendesk Talk VS PlayVox

Compare Zendesk Talk VS PlayVox and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Talk logo Zendesk Talk

Zendesk Talk is a dedicated call center software that provides an opportunity and gives different modules in rather than your normal calling application.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
Not present
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Zendesk Talk videos

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What is Zendesk Talk & How it Compares to Others?

More videos:

PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Zendesk Talk and PlayVox)

Zendesk Talk

PlayVox

Communication
21 21%
Communication
79% 79
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Work Management
0 0%
Work Management
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Talk and PlayVox

Zendesk Talk Reviews

10 Best Call Center Software (December 2022)
Zendesk Talk is call center software based in Zendesk’s service platform. This means you’ll also need to purchase a Zendesk product to use Zendesk Talk, but you’ll get one of the most comprehensive call center platforms you can find and it’s affordable for businesses of all sizes. This omnichannel solution covers live chat for your website, incoming and outgoing calls,...
Source: www.forbes.com

PlayVox Reviews

We have no reviews of PlayVox yet.
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What are some alternatives?

When comparing Zendesk Talk and PlayVox, you can also consider the following products

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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