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PlayVox VS BVoIP

Compare PlayVox VS BVoIP and see what are their differences

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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

BVoIP logo BVoIP

BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • BVoIP Landing page
    Landing page //
    2023-06-28

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

BVoIP videos

No BVoIP videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PlayVox and BVoIP)

PlayVox

BVoIP

Communication
57 57%
Communication
43% 43
Work Management
100 100%
Work Management
0% 0
VoIP
0 0%
VoIP
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using PlayVox and BVoIP. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BVoIP seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PlayVox mentions (0)

We have not tracked any mentions of PlayVox yet. Tracking of PlayVox recommendations started around Mar 2021.

BVoIP mentions (1)

What are some alternatives?

When comparing PlayVox and BVoIP, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

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