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Zendesk Support VS Zendesk Answer Bot

Compare Zendesk Support VS Zendesk Answer Bot and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots
Not present
Not present

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

Category Popularity

0-100% (relative to Zendesk Support and Zendesk Answer Bot)

Zendesk Support

Zendesk Answer Bot

Customer Support
71 71%
Customer Support
29% 29
Help Desk
100 100%
Help Desk
0% 0
CRM
52 52%
CRM
48% 48
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Zendesk Answer Bot

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Zendesk Answer Bot Reviews

We have no reviews of Zendesk Answer Bot yet.
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What are some alternatives?

When comparing Zendesk Support and Zendesk Answer Bot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Zoho Desk - Industry's first context-aware Helpdesk Software

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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