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Zendesk Support VS InStream CRM

Compare Zendesk Support VS InStream CRM and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

InStream CRM logo InStream CRM

Business relationship management platform - CRM alternative
Not present
  • InStream CRM Landing page
    Landing page //
    2021-12-12

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

InStream CRM videos

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Category Popularity

0-100% (relative to Zendesk Support and InStream CRM)

Zendesk Support

InStream CRM

Customer Support
100 100%
Customer Support
0% 0
Sales
0 0%
Sales
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
48 48%
CRM
52% 52

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and InStream CRM

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

InStream CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
InStream was founded in Poland in 2015, and quickly caught hold in the SMB CRM market. It comes in at No. 4 on Capterra’s Top 20 Most Affordable CRM Software list, starting at only $6/month for single users. They even offer a free plan for one user and 100 contacts. InStream automatically synchronizes contacts with social media accounts. Users praise InStream for its sleek...
Source: blog.capterra.com

What are some alternatives?

When comparing Zendesk Support and InStream CRM, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Onesheet CRM - The Simple CRM for Google Sheets

Zoho Desk - Industry's first context-aware Helpdesk Software

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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