Software Alternatives, Accelerators & Startups

InStream CRM VS Salesforce Service Cloud

Compare InStream CRM VS Salesforce Service Cloud and see what are their differences

InStream CRM logo InStream CRM

Business relationship management platform - CRM alternative

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • InStream CRM Landing page
    Landing page //
    2021-12-12
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

InStream CRM videos

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Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to InStream CRM and Salesforce Service Cloud)
Sales
100 100%
0% 0
Help Desk
0 0%
100% 100
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InStream CRM and Salesforce Service Cloud

InStream CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
InStream was founded in Poland in 2015, and quickly caught hold in the SMB CRM market. It comes in at No. 4 on Capterra’s Top 20 Most Affordable CRM Software list, starting at only $6/month for single users. They even offer a free plan for one user and 100 contacts. InStream automatically synchronizes contacts with social media accounts. Users praise InStream for its sleek...

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

What are some alternatives?

When comparing InStream CRM and Salesforce Service Cloud, you can also consider the following products

Onesheet CRM - The Simple CRM for Google Sheets

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.