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Zendesk Support VS Followup.cc

Compare Zendesk Support VS Followup.cc and see what are their differences

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Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Followup.cc logo Followup.cc

FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.
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  • Followup.cc Landing page
    Landing page //
    2021-10-12

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Followup.cc videos

+ Add

followup.cc Review and Tutorial

More videos:

  • Review - Getting Started with FollowUp Personal CRM
  • Tutorial - FollowUp.cc How To Use Tutorial FollowUp.cc
  • Review - FollowUp.cc - Email Reminders In Action

Category Popularity

0-100% (relative to Zendesk Support and Followup.cc)

Zendesk Support

Followup.cc

Customer Support
100 100%
Customer Support
0% 0
Email Productivity
0 0%
Email Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
34 34%
CRM
66% 66

User comments

Share your experience with using Zendesk Support and Followup.cc. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Followup.cc

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Followup.cc Reviews

We have no reviews of Followup.cc yet.
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Social recommendations and mentions

Based on our record, Followup.cc seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Followup.cc mentions (1)

  • Email Followup Solution?
    I'll update this if I find more. For now, this seems to be a partial solution. It's a Gmail add on (except I don't use Gmail) that adds reminders. The options when setting reminders include cancelling it if someone replies, and to remind everyone in the thread. If you combine those two, it seems like — if you use Gmail's web client and have $23/month you're dying to get rid of — a decent way to add the feature. Source: over 1 year ago

What are some alternatives?

When comparing Zendesk Support and Followup.cc, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FollowUpThen - The simplest way to schedule an email reminder

Zoho Desk - Industry's first context-aware Helpdesk Software

Gmelius - Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Boomerang for Gmail - Boomerang for Gmail is a Firefox / Chrome plugin that lets you take control of when you send and receive email messages.

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