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Zendesk Answer Bot VS UseResponse

Compare Zendesk Answer Bot VS UseResponse and see what are their differences

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Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Not present
  • UseResponse Landing page
    Landing page //
    2023-10-10

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Zendesk Answer Bot and UseResponse)

Zendesk Answer Bot

UseResponse

Customer Support
32 32%
Customer Support
68% 68
Customer Feedback
0 0%
Customer Feedback
100% 100
CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Answer Bot and UseResponse

Zendesk Answer Bot Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Zendesk Answer Bot and UseResponse, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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