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Zendesk Answer Bot VS Twilio Flex

Compare Zendesk Answer Bot VS Twilio Flex and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱
Not present
  • Twilio Flex Landing page
    Landing page //
    2023-10-09

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

Category Popularity

0-100% (relative to Zendesk Answer Bot and Twilio Flex)

Zendesk Answer Bot

Twilio Flex

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Phone System
0 0%
Phone System
100% 100

User comments

Share your experience with using Zendesk Answer Bot and Twilio Flex. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Answer Bot and Twilio Flex

Zendesk Answer Bot Reviews

We have no reviews of Zendesk Answer Bot yet.
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Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Twilio Flex seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Answer Bot mentions (0)

We have not tracked any mentions of Zendesk Answer Bot yet. Tracking of Zendesk Answer Bot recommendations started around Mar 2021.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Zendesk Answer Bot and Twilio Flex, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

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