Software Alternatives, Accelerators & Startups

Twilio Flex VS IBM Watson Assistant

Compare Twilio Flex VS IBM Watson Assistant and see what are their differences

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱

IBM Watson Assistant logo IBM Watson Assistant

Watson Assistant is an AI assistant for business.
  • Twilio Flex Landing page
    Landing page //
    2023-10-09
  • IBM Watson Assistant Landing page
    Landing page //
    2023-10-04

Twilio Flex videos

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

IBM Watson Assistant videos

No IBM Watson Assistant videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Twilio Flex and IBM Watson Assistant)
Communication
100 100%
0% 0
CRM
0 0%
100% 100
Phone System
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

Share your experience with using Twilio Flex and IBM Watson Assistant. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio Flex and IBM Watson Assistant

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

IBM Watson Assistant Reviews

We have no reviews of IBM Watson Assistant yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Twilio Flex seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / over 2 years ago

IBM Watson Assistant mentions (0)

We have not tracked any mentions of IBM Watson Assistant yet. Tracking of IBM Watson Assistant recommendations started around Mar 2021.

What are some alternatives?

When comparing Twilio Flex and IBM Watson Assistant, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Zendesk Answer Bot - Chatbots

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Tars - TARS enables users to create chatbots that replaces regular old webforms.