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Twilio Flex VS Knowmax

Compare Twilio Flex VS Knowmax and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • Twilio Flex Landing page
    Landing page //
    2023-10-09
  • Knowmax Landing page
    Landing page //
    2023-09-04

Twilio Flex

Website
twilio.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Knowmax

Website
knowmax.ai
Pricing URL
Official Knowmax Pricing
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
Edit details

Twilio Flex features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

Knowmax videos

No Knowmax videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Twilio Flex and Knowmax)

Twilio Flex

Knowmax

Communication
49 49%
Communication
51% 51
Phone System
49 49%
Phone System
51% 51
VoIP
44 44%
VoIP
56% 56
Messaging
100 100%
Messaging
0% 0

User comments

Share your experience with using Twilio Flex and Knowmax. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio Flex and Knowmax

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Twilio Flex seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / over 2 years ago

Knowmax mentions (0)

We have not tracked any mentions of Knowmax yet. Tracking of Knowmax recommendations started around Mar 2021.

What are some alternatives?

When comparing Twilio Flex and Knowmax, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

UJET - UJET brings joy to customer support by helping companies resolve problems faster.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

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