Software Alternatives & Reviews

Zencastr VS Delighted

Compare Zencastr VS Delighted and see what are their differences

Zencastr logo Zencastr

High Fidelity Podcasting

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Zencastr Landing page
    Landing page //
    2023-09-28
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Zencastr

Pricing URL
-
$ Details
-
Release Date
-

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

Zencastr features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Zencastr videos

Zencastr Review - How We Record High-Quality Podcast Audio (Zencastr Features, Pricing, Experience)

More videos:

  • Review - Zencastr vs Cast - In-Depth Comparison and Review
  • Tutorial - Zencastr Review & Tutorial for Podcasting

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Zencastr and Delighted)
Podcast Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Podcast Hosting
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using Zencastr and Delighted. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zencastr and Delighted

Zencastr Reviews

The Best Alternatives To Zoom For Remote Meetings
Zencastr is technically a web-based podcasting service and doesn’t do video calls, but it’s excellent for conference calls. Amid the COVID-19 outbreak, Zencastr is lifting its restrictions on group size and recording limits. Free users can now host calls with unlimited users and unlimited recording time (normally only three users per call and 8 hours of recording time per...

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Zencastr seems to be a lot more popular than Delighted. While we know about 31 links to Zencastr, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zencastr mentions (31)

  • I’m trying to make a podcast with my Dad remotely
    Reason I am asking is because while Zoom can do what you ask, in the free version there is a limit to 45min. Instead I'd recommend https://zencastr.com/ which is designed for what you want to do. Source: about 1 year ago
  • Huge boost in downloads after switching from Buzzsprout to Zencastr?
    At Zencastr we count downloads compliant with IAB standards. We are currently working on getting officially certified by a third-party and so we haven't included this in our marketing yet. If you send me the link to your show page on zencastr.com, we can take a look to see if anything weird might be going on. josh@zencastr.com. Source: about 1 year ago
  • I’m not being brought back for season 2 of a podcast because “since we are switching to video format, we no longer need an audio editor”
    Zencastr is a good option For recording video and multi channel decent quality audio locally on a guest’s computer while using a voip service. Source: over 1 year ago
  • I think we need simpler end-to-end tools. Anybody else had this issue?
    Zencastr.com and alitu.com do recording + hosting but lack website creation or any form of marketing. Source: over 1 year ago
  • Best Zoom alternative for online recording?
    This tool claims to be a podcasting-focused solution, not a video conferencing tool like some on our list. Zencastr is the ultimate all-in-one podcasting platform that allows you to record, edit, distribute and monetise shows from the same place. Source: over 1 year ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Zencastr and Delighted, you can also consider the following products

Riverside.fm - 🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

SquadCast.fm - Remote Interviews for Professional Podcasters 🎙️✨🎙️

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

Survicate - Collect feedback on your website and find out more about your visitors.