Software Alternatives, Accelerators & Startups

Delighted VS Riverside.fm

Compare Delighted VS Riverside.fm and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Riverside.fm logo Riverside.fm

🎙 Easily to record remote podcasts and video interviews that look and sound like they were recorded in a professional recording studio.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Riverside.fm Landing page
    Landing page //
    2023-09-22

​​Riverside is a remote podcast and video recording platform that enables local recording of audio and 4K video tracks independent of internet connection. Riverside helps world famous podcasters, content creators and companies like Guy Raz, Gary Vaynerchuk, New York Times & Spotify to record high quality content without the need of a physical studio. Our solution offers different roles such as producer, host and guest to give teams and organizations maximum control over their content creation process.

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

Riverside.fm

$ Details
paid Free Trial $9.0 / Monthly
Platforms
Browser Android Google Chrome iPhone iOS
Release Date
2020 March

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Riverside.fm features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Riverside.fm videos

Demo video Riverside.fm

More videos:

  • Tutorial - How to make a podcast with Riverside.fm

Category Popularity

0-100% (relative to Delighted and Riverside.fm)
Customer Feedback
100 100%
0% 0
Podcast Tools
0 0%
100% 100
Surveys
100 100%
0% 0
Podcast Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Riverside.fm

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Riverside.fm Reviews

We have no reviews of Riverside.fm yet.
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Social recommendations and mentions

Based on our record, Riverside.fm seems to be a lot more popular than Delighted. While we know about 71 links to Riverside.fm, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Riverside.fm mentions (71)

  • Introducing the Mycelium Network Junior Developer Hour
    Every two weeks on a Wednesday at 5 PM UTC I will host an hour-long live stream across YouTube, Twitch, LinkedIn, and X using Riverside.fm. I will invite another mentor to join me for the stream, but most importantly, I invite junior developers to join the stream. - Source: dev.to / 22 days ago
  • correcting misspelled/misheard AI generated transcripts
    Hello! I haven't been able to find any information on whether this is possible, and if it is - how to do it. Is there a way to correct the misspelled names of people or just straight up wrong words that were AI transcribed on riverside.fm? Source: 9 months ago
  • What software to use for recording podcast?
    If you look for something easy to handle and to record remote interviews I like riverside.fm. Source: about 1 year ago
  • Instructions for interview guests
    I'm a happy riverside.fm user, have published 13 episodes so far, and do simultaneous audio/video with a remote co-host and have had as many as two additional guests on. Source: about 1 year ago
  • Can anbody identify what software this video podcaster is using?
    That looks like all post production with a video editor. Nothing really special there like you would see on riverside.fm or streamyard. Source: about 1 year ago
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What are some alternatives?

When comparing Delighted and Riverside.fm, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Zencastr - High Fidelity Podcasting

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

Survicate - Collect feedback on your website and find out more about your visitors.

SquadCast.fm - Remote Interviews for Professional Podcasters 🎙️✨🎙️