Software Alternatives, Accelerators & Startups

Zapier VS SympoQ

Compare Zapier VS SympoQ and see what are their differences

Zapier logo Zapier

Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Zapier Landing page
    Landing page //
    2023-07-24
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Zapier

Website
zapier.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

Zapier features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Zapier videos

Zapier Tutorial | How to Automate Tasks and STOP WASTING TIME!

More videos:

  • Review - A COMPLETE GUIDE TO USING ZAPIER - Beginner's Edition
  • Review - Getting started with Zapier triggers and actions
  • Review - What is Zapier?
  • Tutorial - Zapier 2022 Automation Review & Tutorial - How To Make A Zap 🤖

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Zapier and SympoQ)
Web Service Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Automation
100 100%
0% 0
Help Desk And Ticketing
0 0%
100% 100

Questions and Answers

As answered by people managing Zapier and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Zapier and SympoQ. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zapier and SympoQ

Zapier Reviews

Top 5 Microsoft Power Automate alternatives for 2024
Zapier is a great option among Power Automate alternatives,” says Kev Tilley, financial expert and managing director at Mortgageable UK. “Like Power Automate, Zapier has a wide range of built-in integrations that make it easy to connect to popular apps and services. In addition, Zapier offers support for custom connectors.”
Source: www.jotform.com
Top 15 MuleSoft Competitors and Alternatives
Zapier is a software company specializing in task automation. Businesses can use Zapier to integrate web applications and automate workflows. In 2022, Zapier enabled customers to connect and move data across over 5,000 apps, including Salesforce, Jira, and Airtable.
Top 9 MuleSoft Alternatives & Competitors in 2024
Zapier empowers your IT team to focus on strategic initiatives and deliver exceptional service to the organization. With real-time monitoring and reporting, Zapier ensures continuous improvement and helps you make data-driven decisions.
Source: www.zluri.com
Zapier vs. Make.com: Which Automation Tool Will Take the Business Lead?
Choosing between automation platforms such as Zapier and Make.com can affect your business differently, given the different needs and requirements you may face. On the one hand, there's Zapier, a platform that offers a wide range of integrations and boasts an amicable user interface. This is a service that stands out for its user-friendly interface and large number of...
7 Best Zapier Alternatives to Meet Your Integration Needs
Konnectify is a rising star in the iPaaS landscape. It stands out with its robust capabilities for seamless integrations, making it a great Zapier alternative. If you are curious to know how Konnectify is better than Zapier, read our side-by-side comparison blog for Zapier vs. Konnectify.

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zapier seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zapier mentions (12)

  • Launch HN: DryMerge (YC W24) – Automate Workflows with Plain English
    Indeed, zapier already has this [0] 0 - https://zapier.com/#:~:text=Start%20a%20workflow%20as%20fast%20as%20you%20can%20type. - Source: Hacker News / 2 months ago
  • The 2024 Web Hosting Report
    There is some overlap here into the “no-code” or “low-code” world, as sometimes the same teams will hook tools like Zapier up to the BaaS in order to integrate with third parties. For small projects this can lead to superhuman productivity! But over a certain line it can become a mess of complexity where it’s hard to track down where data lives and where it is mutated. - Source: dev.to / 4 months ago
  • YC: Requests for Startups
    I submitted an application for w24 that fits in the "Developer tools inspired by existing internal tools" category but wasn't accepted. I suspect my pitch probably needed work, and I also haven't started building at all yet and submitted as a solo-founder which it seems has less chance of being accepted. Here's the pitch and some details, in case anyone else is interested in the idea: > Supportal uses AI to... - Source: Hacker News / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Zapier.com — Connect the apps you use to automate tasks. Five zaps every 15 minutes and 100 tasks/month. - Source: dev.to / 4 months ago
  • Best Workflow Automation Software to Streamline Your Development Process
    Zapier is undoubtedly one of the most popular workflow automation platforms. Its user-friendly interface empowers users, even those without coding knowledge, to create automation workflows known as "Zaps." With an extensive library of integrations, Zapier enables developers to automate repetitive tasks by chaining them together, saving time and effort. - Source: dev.to / 9 months ago
View more

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

What are some alternatives?

When comparing Zapier and SympoQ, you can also consider the following products

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Make.com - Tool for workflow automation (Former Integromat)

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community