Software Alternatives & Reviews

Zammad VS Zendo

Compare Zammad VS Zendo and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Zendo logo Zendo

Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Zendo Landing page
    Landing page //
    2023-05-11

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions (soon). It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase.

It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place.

Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot!

Gather your team and make your business thrive in this easy-to-use, intuitive software.

Zammad

Website
zammad.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

Zammad features and specs

No features have been listed yet.

Zendo features and specs

  • Clients: Unlimited
  • Client requests: Unlimited
  • Predefined services: Unlimited
  • Order forms: Unlimited
  • Custom services: Yes
  • Productized services: Yes
  • Subscriptions: Soon
  • Public Service Catalog: Yes
  • Stripe Payments: Yes
  • Bank Transfers: Yes
  • Multi-currency Support: Yes
  • Quotes: Yes
  • Invoices: Yes
  • Quote Approvals: Yes
  • Tax Support: Yes
  • Document Custom Naming Scheme: Yes
  • White-Label: Yes
  • Workflows: Unlimited
  • Custom Fields: Unlimited
  • Impersonate: Yes
  • Messages: Unlimited
  • Attachments: Unlimited
  • Message Delivery Status: Yes
  • Custom Domain: Yes

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Zendo videos

Get 40% Of Your Team's Time Back!

Category Popularity

0-100% (relative to Zammad and Zendo)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Zendo

Zammad Reviews

We have no reviews of Zammad yet.
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Zendo Reviews

  1. Nice design, and it's quite easy to use. Nice!

  2. It’s a simple and elegant solution for those who don’t like using thousands of tools. Zendo has just the right amount of features without being overwhelming, so it’s easy to learn and incorporate into your daily business life. It also helps with keeping your communication in order, I especially liked how easy it was to find all the attachments.

    👍 Pros:    Great user experience|Price|Ease of use|Simple yet powerful and efficient tool
  3. Alex

    Thanks to the implementation, we have significantly improved and accelerated the processes in our company, the offered solution meets our needs. I feel Zen now :D

    👍 Pros:    Easy to use|Great user experience|Affordable price|Great customer support

Social recommendations and mentions

Based on our record, Zammad seems to be a lot more popular than Zendo. While we know about 18 links to Zammad, we've tracked only 1 mention of Zendo. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

Zendo mentions (1)

  • Zendo, delivering services with peace of mind. - What do you think?
    We have just entered an early access stage with Zendo. Our tool is focused on helping businesses deliver services to their customer online. I personally have run a services company for years and have built Zendo on that knowledge. Source: over 2 years ago

What are some alternatives?

When comparing Zammad and Zendo, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Oak Engage - Oak Engage is a digital workplace for enterprises that need to communicate with their workforce. Connect your teams. Engage your people.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nextcloud Hub - On-premises, enterprise collaboration solution for documents, emails, calendars and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Workvivo - Workvivo is the advanced-level employee engagement software that provides you with tools and options to engage the employees and team members in an effective way.