Software Alternatives & Reviews

Zammad VS REVE Chat

Compare Zammad VS REVE Chat and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

REVE Chat logo REVE Chat

REVE Chat is a multi-channel cloud-based live chat software that provides instant assistance to your website visitors for better customer service and boosts sales conversions.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • REVE Chat Landing page
    Landing page //
    2023-08-22

REVE Chat is an Omni channel live chat and customer engagement platform that provides real time assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, chatbots, Video Chat, Facebook Messenger, Viber, Telegram, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, and Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Key Features • Voice/ Video Chat: Talk to your customers using voice/ video chat right inside your web or mobile apps with click to call solution. • Co-browsing: Provide real time assistance and remote support to your website visitors and customers screen in real time. • Facebook Messenger: Chat with your Facebook customers using REVE Chat from single dashboard. • Viber Messaging: Chat with your customers on Viber messaging using your public account from single dashboard. • Telegram Messaging: Engage with your customers on Telegram app with REVE Chat from single dashboard. • Screen sharing: Support your website visitors in real time and help them to navigate the website with screen sharing.

Zammad

Website
zammad.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

REVE Chat

$ Details
-
Platforms
Browser Windows iOS Android Mac OSX Linux
Release Date
2014 January

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

REVE Chat videos

REVE Chat Screen Sharing Review

More videos:

  • Tutorial - How to Integrate and Getting Started with REVE Chat
  • Review - REVE CHAT

Category Popularity

0-100% (relative to Zammad and REVE Chat)
Customer Support
78 78%
22% 22
Help Desk
84 84%
16% 16
Live Chat
28 28%
72% 72
Customer Service
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

REVE Chat mentions (0)

We have not tracked any mentions of REVE Chat yet. Tracking of REVE Chat recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and REVE Chat, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website