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Zammad VS Planisware

Compare Zammad VS Planisware and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Planisware logo Planisware

Planisware PPM software supports NPD and R+D processes to help organizations make confident business decisions.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Planisware Landing page
    Landing page //
    2023-09-18

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Planisware videos

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Planisware Enterprise – how does it meet the key requirements for PPM tools?

More videos:

  • Review - 3- Planisware Project Planning

Category Popularity

0-100% (relative to Zammad and Planisware)

Zammad

Planisware

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Zammad and Planisware. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Planisware

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Planisware Reviews

The Ultimate List of 20 Best AI Work Management Tools
AI assistant: Planisware accelerates project creation using Generative AI to assist in WBS and schedule generation, improves user adoption with the AI-powered chatbot Oscar, automates data retrieval and entry, enhances data quality with anomaly detection, and automates forecasting through predictive analytics for more accurate project planning and decision-making.
Source: ppm.express

Social recommendations and mentions

Based on our record, Zammad seems to be a lot more popular than Planisware. While we know about 18 links to Zammad, we've tracked only 1 mention of Planisware. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Planisware mentions (1)

  • We need to talk about parentheses
    Examples (for Common Lisp, so not citing Emacs): reddit v1, Google's ITA Software that powers airfare search engines (Kayak, Orbitz…), Postgres' pgloader (http://pgloader.io/), which was re-written from Python to Common Lisp, Opus Modus for music composition, the Maxima CAS, PTC 3D designer CAD software (used by big brands worldwide), Grammarly, Mirai, the 3D editor that designed Gollum's face, the ScoreCloud app... - Source: Hacker News / 4 months ago

What are some alternatives?

When comparing Zammad and Planisware, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Sciforma - Enterprise project management software that combines project and portfolio management: portfolio analysis, scheduling & resource management

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ITM Platform - Cloud-based Project Management Solutions

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WorkOtter - WorkOtter is the #1 ranked SaaS project, resource, and portfolio management solution. We are a simple, sensible, and supportable alternative to the complex PPMs and the toy-like task managers.

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