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Zammad VS Parature

Compare Zammad VS Parature and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Parature logo Parature

Parature is a web-based customer management tool. Control your image and customer service with Parature's interactive customer relations.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Parature Landing page
    Landing page //
    2021-10-29

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Parature videos

No Parature videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zammad and Parature)

Zammad

Parature

Customer Support
100 100%
Customer Support
0% 0
Internal Knowledgebase
0 0%
Internal Knowledgebase
100% 100
Help Desk
100 100%
Help Desk
0% 0
WiKi
0 0%
WiKi
100% 100

User comments

Share your experience with using Zammad and Parature. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Parature mentions (0)

We have not tracked any mentions of Parature yet. Tracking of Parature recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and Parature, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

teampage - Create & Publish A Simple Responsive Team Page In Minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Omnistar - Email Marketing Service Provider

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