Software Alternatives & Reviews

Zammad VS NetBox

Compare Zammad VS NetBox and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

NetBox logo NetBox

NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • NetBox Landing page
    Landing page //
    2023-09-15

It encompasses the following aspects of network management:

IP address management (IPAM) - IP networks and addresses, VRFs, and VLANs Equipment racks - Organized by group and site Devices - Types of devices and where they are installed Connections - Network, console, and power connections among devices Virtualization - Virtual machines and clusters Data circuits - Long-haul communications circuits and providers Secrets - Encrypted storage of sensitive credentials

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

NetBox videos

Accessing NAPALM via the NetBox API

More videos:

  • Review - Network to Code NetBox with Jeremy Stretch and John Anderson
  • Tutorial - Netbox Global Review- How To Earn Money Browsing The Internet

Category Popularity

0-100% (relative to Zammad and NetBox)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and NetBox

Zammad Reviews

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NetBox Reviews

11 NetBox Alternatives
NetBox is a resource modeling application that is specially designed to automate networks and empower network engineering as well. It manages all the needs of networks and works under the license of Apache 2.
The 10 Best IP Address Management Tools for Linux
NetBox is certainly one of the best open-source IPAM solutions reviewed by our editors. It comes with a simple but elegant user interface that packs a serious punch in terms of functionalities. NetBox was initially developed by the network engineering team at DigitalOCean and has since evolved into a full-fledged IP management application. It is very popular among...
12 Open Source/Commercial Software for Data Center Infrastructure Management
NetBox is an open-source IP address management and data center infrastructure management platform, which was created by the network team at DigitalOcean to store the information about your networks, virtual machines, inventories, and many more.
Source: www.tecmint.com
Best IP Address Management Tools for Linux
NetBox is an open-source web based IP address management and data center infrastructure management application. It was developed more particulary to address the requirements of network and infrastructure engineers.
Source: www.tecmint.com

Social recommendations and mentions

NetBox might be a bit more popular than Zammad. We know about 21 links to it since March 2021 and only 18 links to Zammad. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

NetBox mentions (21)

  • Share your greatest free tools
    Netbox. https://netbox.readthedocs.io/en/stable/ Your “Source of Truth” for your network. NetBox is an infrastructure resource modeling (IRM) application designed to empower network automation. Initially conceived by the network engineering team at DigitalOcean, NetBox was developed specifically to address the needs of network and infrastructure engineers. NetBox is made available as open source under the Apache... Source: about 2 years ago
  • What do you use to track disks and other hardware?
    Currently we are using [SnipeIT](https://snipeitapp.com/) to track our disks, hardware and machines, and [Netbox](https://netbox.readthedocs.io/en/stable/) to track physical layout and locations. Source: about 2 years ago
  • What does a longer career related to computing infrastructure look like?
    You might find it educational/interesting to have a look at Netbox. It's a fairly well respected piece of software that manages network hardware and configuration. Source: about 2 years ago
  • How does proper documentation look like?
    You could take a look at netbox . It’s a little hard to set up at first but worth it in the end IMO. Source: about 2 years ago
  • Web Application That Shows Switch Ports Mapping
    However I'd suggest that Netbox is the more modern and functional solution to this problem. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zammad and NetBox, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

phpIPAM - phpipam is an open-source web IP address management application (IPAM).

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Opendcim - a free, web based Data Center Infrastructure Management application.