Zammad Reviews

Google Forms Reviews

1. ✓ Adrian | Mobile Forms - Digital Inspections - Enterprise Checklists - Data collection

   | Marketing at Mobile Forms | almost 4 years ago
   A good beginners tool to start your digital transformation.

   One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

   We saw that a small sample of our field workers quickly adopted the new way of working.

   Step 1: accomplished.

   Now unto step 2.

   How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.

   So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.

   I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.

   At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.

   🏁 Competitors: nSpek, ProntoForms

   👍 Pros:    No sign up cost

   👎 Cons:    Customization|Customer support|Data protection and security|No video|No pictures

Zammad mentions (18)

• An open-source ticketing system

  Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago

• MSP opensource ticketing tool -ITSM

  Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago

• Ticketing system for internal IT team

  Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago

• Free Service Desk Software

  Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago

• Implement a real ticket system, a basic one or none for a tiny company with one admin?

  A simple self-hosted one: https://zammad.org/. Source: over 1 year ago

Google Forms mentions (0)