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Zammad VS Engagor

Compare Zammad VS Engagor and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Engagor logo Engagor

Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Engagor Landing page
    Landing page //
    2023-10-14

  engagor.comSoftware by Engagor

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Engagor videos

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How Engagor can help your business

More videos:

  • Review - Engagor: Interface 2 (Dashboards Widgets)

Category Popularity

0-100% (relative to Zammad and Engagor)

Zammad

Engagor

Customer Support
90 90%
Customer Support
10% 10
Help Desk
91 91%
Help Desk
9% 9
CRM
0 0%
CRM
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Zammad and Engagor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Engagor

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Engagor Reviews

We have no reviews of Engagor yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Engagor mentions (0)

We have not tracked any mentions of Engagor yet. Tracking of Engagor recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and Engagor, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Froged - One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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