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Zammad VS Froged

Compare Zammad VS Froged and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Froged logo Froged

One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Froged Landing page
    Landing page //
    2023-05-21

Froged is a customer engagement platform that allows companies to discover what is most important for each user, provide better support, create effective campaigns and generate better results. One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.

Zammad

Website
zammad.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

Froged

Website
froged.com
Pricing URL
Official Froged Pricing
$ Details
freemium €29.0 / Monthly (500 contacts)
Platforms
Browser REST API
Release Date
2019 November
Edit details

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Froged videos

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Froged Review and Demo: Website Chat Tool

Category Popularity

0-100% (relative to Zammad and Froged)

Zammad

Froged

Customer Support
64 64%
Customer Support
36% 36
Help Desk
100 100%
Help Desk
0% 0
Live Chat
25 25%
Live Chat
75% 75
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Zammad and Froged. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Froged

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Froged Reviews

We have no reviews of Froged yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Froged mentions (0)

We have not tracked any mentions of Froged yet. Tracking of Froged recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and Froged, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatWoot - Open-source omnichannel customer engagement platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Twilio Studio - Accelerate your customer engagement roadmap

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