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Zammad VS C-Zentrix Contact Center

Compare Zammad VS C-Zentrix Contact Center and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

C-Zentrix Contact Center logo C-Zentrix Contact Center

C-Zentrix Contact Center is the fastest growing feature-rich customer experience software solution that brings to you the most comprehensive solution for the multi-touch contact centers offers on-premise, hybrid or cloud.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • C-Zentrix Contact Center Landing page
    Landing page //
    2023-08-20

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

C-Zentrix Contact Center videos

No C-Zentrix Contact Center videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zammad and C-Zentrix Contact Center)

Zammad

C-Zentrix Contact Center

Customer Support
75 75%
Customer Support
25% 25
Help Desk
84 84%
Help Desk
16% 16
Customer Service
100 100%
Customer Service
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and C-Zentrix Contact Center

Zammad Reviews

We have no reviews of Zammad yet.
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C-Zentrix Contact Center Reviews

Best Call Center Software: The Complete List (2020 Update)
C-Zentrix Contact Center has created a solution tthat is easy to integration with third party databases and CRMs. They also help improve the relationship of businesses and customers by leveraging customer data.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

C-Zentrix Contact Center mentions (0)

We have not tracked any mentions of C-Zentrix Contact Center yet. Tracking of C-Zentrix Contact Center recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and C-Zentrix Contact Center, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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