Software Alternatives & Reviews

Zadarma VS User.com

Compare Zadarma VS User.com and see what are their differences

Zadarma logo Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • Zadarma Landing page
    Landing page //
    2023-11-09

Zadarma enables you to set up your business phone system without heavy hardware and wiring expenses. What features does Zadarma’s PBX phone system offer? - Virtual phone numbers in more than 100 countries - Call recording and call transfer with call performance statistics - PBX integration with CRM systems, including Zadarma’s free Teamsale CRM - Push notifications for messaging - Speech recognition and speech analytics - Multiple lines, incoming call scenario settings, and the voice menu - Voice mail and automated responses - Visual PBX editor - Automatic call forwarding - Call holding and queuing - Video conferencing - and more

A virtual phone number is the best solution for people who do not want to limit their business to a specific geographical location. Zadarma offers local, mobile, and Toll-Free 800 virtual phone numbers. More than 30,000 phone numbers in 100 countries are available for purchase and immediate connection.

Improve Your Business Communications, Starting Today!

  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

Zadarma

$ Details
freemium
Platforms
Windows iOS Android
Release Date
2006 December

User.com

Website
user.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January

Zadarma features and specs

  • "Standard" price plan: $0
  • "Office" price plan: $22
  • "Corporation" price plan: $44

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

Zadarma videos

Zadarma and Shopify Integration

More videos:

  • Review - Testing Zadarma Apps
  • Review - Zadarma - Phone System for Small & Medium Businesses
  • Review - Zadarma Virtual Phone Numbers

User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to Zadarma and User.com)
VoIP
100 100%
0% 0
Customer Support
14 14%
86% 86
Communication
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zadarma and User.com

Zadarma Reviews

  1. not recommended

    gutters. I bought a virtual mobile number to register for online banking, which turned out to be used by this bank. as I understand zadarma, I was offered to steal the account from the existing owner. they refuse to replace the purchased number or return the funds.

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

Social recommendations and mentions

Based on our record, Zadarma seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zadarma mentions (4)

  • Any solution for virtual international numbers
    You can use a service like Zadarma that allows you to buy virtual numbers in various countries. You cannot tie this to your Fi account but you can run the Zadarma app on your phone to make and receive calls using the virtual number. Some virtual numbers also support sending and receiving text messages. Source: about 1 year ago
  • Voip for Small Business - Options seem lacking
    Zadarma.com - Landline US number with IVR and other features costs 2 USD, it also receives SMS messages and can forward them to the app or email/messengers. However, you cannot send SMS from a landline number, just reception. You can use US mobile number for sending messages. Source: over 1 year ago
  • Virtual Phone Number
    Https://zadarma.com/en/ - very good product.. Easy to use and hassle free. Source: over 2 years ago
  • Best Way to Receive SMS's Overseas
    Get a virtual Australian phone number with Zadarma - https://zadarma.com/en/ . It isn't good at sending from Australian numbers but you can receive SMS's fine. It requires the app to my installed on your phone. Source: over 2 years ago

User.com mentions (0)

We have not tracked any mentions of User.com yet. Tracking of User.com recommendations started around Mar 2021.

What are some alternatives?

When comparing Zadarma and User.com, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TextUs - TextUs is the leading businesses texting platform for professionals.

Live Guide - Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.