Deepgram - Search engine for speech
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Hidden Markov Model Toolkit - Hidden Markov Model Toolkit (HTK) is a portable toolkit used for speech recognition research, speech synthesis, character recognition and DNA sequencing.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Cassette - Transcribe, record & share conversations
Genesys Engage - Contact Center Operations