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Qfiniti VS NICE inContact

Compare Qfiniti VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Qfiniti logo Qfiniti

Contact Center Workforce

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
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  • NICE inContact Landing page
    Landing page //
    2023-10-04

Qfiniti

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Call Center Software
Website infinitiusa.com
Edit details

NICE inContact

Categories
  • Communication
  • Customer Support
  • Enterprise Communication
  • Customer Communication Management
Website niceincontact.com
Edit details

Qfiniti videos

+ Add

OpenText Qfiniti - Asurion Success Story

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Qfiniti and NICE inContact)

Qfiniti

NICE inContact

Enterprise Communication
6 6%
Enterprise Communication
94% 94
Communication
3 3%
Communication
97% 97
Customer Support
6 6%
Customer Support
94% 94
Call Center Software
7 7%
Call Center Software
93% 93

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Qfiniti and NICE inContact

Qfiniti Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Qfiniti and NICE inContact, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Genesys Engage - Contact Center Operations

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

VoiceBase - VoiceBase provides simple APIs for automatic speech-to-text, speech analytics and predictive insights, powering intelligence every business

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