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Yack.net VS NICE inContact

Compare Yack.net VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Yack.net logo Yack.net

Recorded and transcribed calls for team collaboration

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Yack.net Landing page
    Landing page //
    2019-03-16
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Yack.net videos

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Getting Started with Yack.net - Using automatic minutes to review, replay and search a call

More videos:

  • Review - Yack.net Introduction

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Yack.net and NICE inContact)

Yack.net

NICE inContact

Transcription
100 100%
Transcription
0% 0
Communication
0 0%
Communication
100% 100
Speech Recognition And Processing
100 100%
Speech Recognition And Processing
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yack.net and NICE inContact

Yack.net Reviews

We have no reviews of Yack.net yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Yack.net and NICE inContact, you can also consider the following products

Jasper - Jasper is an open source platform for developing always-on, voice-controlled applications.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Deepgram - Search engine for speech

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Cassette - Transcribe, record & share conversations

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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