Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Fireflies.ai for Meetings - Record, transcribe and search your calls
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Descript - Text-based audio editor and automated transcription
Genesys Engage - Contact Center Operations
Loom - Loom is a screen recording extension for Chrome that gives people the ability to create and share media. Create your own videos using your camera, screen view, and audio. Read more about Loom.