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WorkHub Tasks VS HelpScout

Compare WorkHub Tasks VS HelpScout and see what are their differences

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WorkHub Tasks logo WorkHub Tasks

Perform AI-driven Task Management With Tasks!

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • WorkHub Tasks Landing page
    Landing page //
    2023-02-26

WorkHub Tasks is an AI-driven task management platform for your entire organization for developing strong customer relationships.

It comes with extensive roles and rights to ensure data privacy within and outside the Company.

WorkHub Tasks provides escalation management to make sure tasks can be completed in time and escalate if they are slipping.

Using it, you can also perform ticket creation from multiple channels including email, web, etc.

Last but not least, you can leverage digital signatures to sign contracts easily.

  • HelpScout Landing page
    Landing page //
    2023-07-14

WorkHub Tasks

Website
workhub.ai
Pricing URL
Official WorkHub Tasks Pricing
$ Details
Free Trial $39.0 / Monthly (Upto 5 users)
Platforms
Web
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

WorkHub Tasks videos

+ Add

WorkHub Tasks Lifetime Deal $90 - Remote Workforce Management Software | WorkHub Tasks Review

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to WorkHub Tasks and HelpScout)

WorkHub Tasks

HelpScout

Customer Support
2 2%
Customer Support
98% 98
Help Desk
2 2%
Help Desk
98% 98
Customer Service
3 3%
Customer Service
97% 97
Help Desk And Ticketing
2 2%
Help Desk And Ticketing
98% 98

User comments

Share your experience with using WorkHub Tasks and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WorkHub Tasks and HelpScout

WorkHub Tasks Reviews

  1. Keep Track Record of Tickets!

    I like this because I can keep all the tickets and queries in one place. The page can quickly be refreshed and the features are amazing. Every ticket notification is also received by email.

    🏁 Competitors: HelpScout
    👍 Pros:    Affordable|Budget friendly
    👎 Cons:    Can not share files more than 10 mb
  2. My own experience using Tasks

    WorkHub tasks is one of the most amazing pieces of software I've ever used in my career. I like this software because I can easily keep track of my tickets.

    🏁 Competitors: ServiceNow
    👍 Pros:    Provides good case management
    👎 Cons:    So far, everything is running smoothly, and i don't see any areas for improvement.
  3. A simple way for creating tickets!

    This Help desk system is straightforward to use. The user interface is very simple. Including conversation history in the ticket detail makes it easier to keep track.

    🏁 Competitors: HelpScout
    👍 Pros:    Easy to use and setup
    👎 Cons:    Tags are not displayed on the ticket listing page.

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WorkHub Tasks mentions (0)

We have not tracked any mentions of WorkHub Tasks yet. Tracking of WorkHub Tasks recommendations started around Jun 2022.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing WorkHub Tasks and HelpScout, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UVdesk - UVdesk is available as SaaS-based and Open Source helpdesk solution to streamline the overall support process for better customer service.

Front - multi-channel inbox service for collaborative teams

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