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WorkAuditor VS PlayVox

Compare WorkAuditor VS PlayVox and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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WorkAuditor logo WorkAuditor

Employee monitoring and and Computer Monitoring software, Computer Surveillance and Employee Tracking Software for business, educational, government centers. Invisibly tracks computer and internet activities.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • WorkAuditor Landing page
    Landing page //
    2021-12-17
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

WorkAuditor videos

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PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to WorkAuditor and PlayVox)

WorkAuditor

PlayVox

Work Management
16 16%
Work Management
84% 84
Communication
0 0%
Communication
100% 100
Time Tracking
100 100%
Time Tracking
0% 0
Invoicing
100 100%
Invoicing
0% 0

User comments

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What are some alternatives?

When comparing WorkAuditor and PlayVox, you can also consider the following products

CyBlock - CyBlock, Secure Employee Web Filtering and Monitoring Suite. Comprehensive user reporting, control bandwidth, and Threat Protection.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

WorkTime Cloud - Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

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